FAQ
Frequently Asked Questions
1. What is your return policy?
We accept returns within 30 days of delivery. Items must be unused, undamaged, and in their original packaging. Personalized items cannot be returned. For more details, visit our Return Policy page.
2. How can I track my order?
After placing your order, you will receive an email with tracking information. You can use the tracking number on our website to monitor your shipment.
3. Do you offer free shipping?
Yes, orders over $400 qualify for free shipping. For more details, refer to our Shipping Policy.
4. What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express, Discover), PayPal, Apple Pay, and Google Pay.
5. How can I contact customer support?
You can contact us via email at Contact@jayceton.com or call us at +1 (321) 966-9187.